Callback function is not working.

[Shidhi]

kb_knowledge_base is a reference field. It has a field title, I need to compare that field.

I'm getting an undefined error. Below is the code. 

function onLoad() {
    //Type appropriate comment here, and begin script below

    var kbase = g_form.getReference('kb_knowledge_base', getTitle);
    var type = g_form.getValue('u_type');
    var kbase1;

    function getTitle(kbase) {
        kbase1 = kbase.title;

    }

    alert('KBase selected is ' + kbase1);

    if (kbase1 == 'IT' && type == 'standard') {
        g_form.setMandatory('cmdb_ci', false);

    } else
        g_form.setMandatory('cmdb_ci', true);

}

 Any one has any idea why this is not working.

Thank you,

shedheesh

[SAI VENKATESH · Accepted solution]

Hi @Shidhi 

Please try this code:

function onLoad() {
    g_form.getReference('kb_knowledge_base', getTitle);
}

function getTitle(kbase) {
    var kbase1 = kbase.title;
    var type = g_form.getValue('u_type');
    
    alert('KBase selected is ' + kbase1);

    if (kbase1 == 'IT' && type == 'standard') {
        g_form.setMandatory('cmdb_ci', false);
    } else {
        g_form.setMandatory('cmdb_ci', true);
    }
}

Thanks and Regards

Sai Venkatesh

[Sandeep Rajput]

@Shidhi Try the following

function onLoad() {
    //Type appropriate comment here, and begin script below

    var kbase = g_form.getReference('kb_knowledge_base', getTitle);
    var type = g_form.getValue('u_type');
    var kbase1;

    function getTitle(kbase) {
        kbase1 = kbase.title;
        alert('KBase selected is ' + kbase1);

        if (kbase1 == 'IT' && type == 'standard') {
            g_form.setMandatory('cmdb_ci', false);

        } else {
            g_form.setMandatory('cmdb_ci', true);
        }

    }
}