Callback function not being executed

[Winston]

I'm trying to use the g_modal.showFrame in a UI action to update a record then after being close run a callback function. 

Kb0743790 says "callback Function will be called after modal is closed, with parameters: true if the user confirmed, and false otherwise." but my alert doesn't run after the model is closed out. What am I doing wrong?

https://hi.service-now.com/kb_view.do?sysparm_article=KB0743790

function onClick(g_form) {
	var url = '/sys_user.do?' + 
		'&sysparm_query=sys_id=' + g_form.getValue('caller_id') +
		'&sysparm_view=itil' + 
		'&sysparm_form_only=true';
	g_modal.showFrame({
		url: url,
		title: 'Update User Record',
		size: 'xl'}).then(function() {g_modal.alert('Check.');});
}

[Ankur Bawiskar]

Hi,

somehow I was not able to test this out in my PDI

I created UI action with that script; it gave me this error

Uncaught ReferenceError: g_modal is not defined

Can you share how you have configured that?

Regards
Ankur

[Winston]

Hey sir, 

It works for me in Orlando without any configurations in a workspace client script.

[Kamil Smusz]

hi @Winston ,

Probably you figure it out already but i was able to find solution