Caller card in SOW - Fields are not shown e.g. Contact Type, Opened by (OOB)

[BhandareGanesh]

Hi All,

I'm trying to update fields shown on caller card in Record information in SOW, however at the moment it is not showing any fields not OOB nor what I have updated.

I have updated fields in the script include 'SOWIncidentInfo' which is extention of 'SOWIncidentInfoSNC'

This is how it looks like:

var SOWIncidentInfo = Class.create();
SOWIncidentInfo.prototype = Object.extendsObject(sn_sow_inc.SOWIncidentInfoSNC, {
    FIELDS: {
        SOURCE: ['contact_type', 'opened_by','company']
    },
    type: 'SOWIncidentInfo'
});

however these changes are not being shown on the caller card as expected.

Also, when I got in UI builder on 'Record information page( Record Information SNC) anc check Data Resources for 'Record Information', there is an error shown as below:

'Something went wrong. Data resource execution failed. Please check your input properties and try again.'

What could be the issue? I'm fairly new in UI Builder area, please advise.

Best Regards,

Ganesh

[noraarhzane2]

Hi,

Did you solve this?