Can anyone explain what is JSON in servicenow

[SKum]

where is this JSON used and why and also the benefits from this

[Chuck Tomasi]

Ah. Thanks for the clarification. JSON is pretty cool. I use it all the time (even this morning with a REST API.)

I hope you find that video helpful.

Getting Started with REST - ServiceNow Wiki

REST API Explorer - ServiceNow Wiki

REST API  

[Uncle Rob]

Yes, its one of many different ways to facilitate communications between systems.   For example I'm using a REST integration to pull data from a mobile device database.   Their API is returning all the mobile device table data to me in JSON, which I'm then parsing.   Once parsed, I treat it very much like GlideRecord data.   Loop through, transform, insert/update.

[Allen Andreas]

Hi Robert,

I see your posts all the time!

Can we call a field name in JSON?

For example:

"secondary_fields": {
               "value": "number,sys_updated_on,incident_state,caller_id,u_logged_in_user",
"displayValue": "number,sys_updated_on,incident_state,caller_id,u_logged_in_user"
}

We have this currently setup for a "Simple List" widget Instance.

The values and everything show up, but I wanted to label them or add a name before the data.

So like Incident Number = Number, Last Updated On = sys_updated_on etc.

I wasn't sure if you can call the field name in there somewhere.

I've tried an additional row with "Label", "Name", etc. and it didn't seem to work.

Wasn't sure if it was allowed as JSON may be pulling just the data and not able to show it any other way?

Thanks!