Can anyone help me to understand about the UI Policy

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a41022639
Tera Contributor

‎04-27-2024 04:27 AM

Hi @Abhishek_Thakur ,

 

I have gone through with your multiple post, seems you are a dedicated enthusiast. Can you please help me to understand about the UI policy as I am new in the era of ServiceNow. 

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Abhishek_Thakur
Mega Sage

‎04-28-2024 06:39 PM

Hello @a41022639 ,

 

UI policy is used to make the field read only , mandatory and hidden.

Let's suppose, if you need to hide description field based on the categorisation, than you can go with UI policy. For more use cases you can go through YouTube.

 

Please mark my answer as accepted solution and give thumbs up, if it helps you.

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Abhishek_Thakur
Mega Sage

‎04-28-2024 06:39 PM

Hello @a41022639 ,

 

UI policy is used to make the field read only , mandatory and hidden.

Let's suppose, if you need to hide description field based on the categorisation, than you can go with UI policy. For more use cases you can go through YouTube.

 

Please mark my answer as accepted solution and give thumbs up, if it helps you.