Can anyone share the default AI Search EVAM view template and configuration for the standard Genius People card?

Garrett2
Tera Expert

For some reason, both of my instances only have the EVAMs for Virtual Agent People Genius results. Could anyone take a look at their instance and share the standard search version?

1 REPLY 1

Max Grabner
ServiceNow Employee
ServiceNow Employee

This is the default People Genius Result Template (taken from a Tokyo release but seems to be the same in a SanDiego release):

"component": "sn-search-genius-user-card",
      "staticValues": {
        "additionalInfoLabelOne" : {
          "translatable": true,
          "key": "E-mail"
        },
        "additionalInfoLabelTwo" : {
          "translatable": true,
          "key": "Mobile"
        },
        "additionalInfoLabelThree": {
          "translatable": true,
          "key": "Manager"
        }
      },
      "mappings": {
        "heading": "columns.name",
        "identifier": "columns.location",
        "primaryDescription": "columns.title",
        "avatar": "columns.avatar",
        "avatarName": "columns.name",
        "secondaryDescription": "columns.department",
        "additionalInfoValueOne": "columns.email",
        "additionalInfoValueTwo": "columns.mobile_phone",
        "additionalInfoValueThree": "columns.manager"
      },
      "actionMappings": {
        "actions": ["viewProfile","viewOrgChart"]
      }
    }

 

This is the OOTB People Genius Result configuration:

find_real_file.png

 

These are the OOTB Genius Result Model fields:

find_real_file.png

 

FYI:

Make sure, indexed source (User table) is newly indexed (especially after upgrade!) and NLU Model (Default AI Search Genius Results Model) is published.

 

Always helpful for debugging is: "Search Preview"

find_real_file.png

 

Should then look like this:

find_real_file.png