Can Domain configurations be captured in an Update Set?

Lhora Alvarez
Tera Sage

Hi all!

I have created a domain record. I noticed that my record was not captured in the update set. Is this the expected behavior? Is there a work-around in capturing the domain configurations to update sets?

1 ACCEPTED SOLUTION

Lhora Alvarez
Tera Sage

Turns out that this is the expected behavior in ServiceNow.

Domain records are not captured in Update Sets. They need to be exported and imported as XML from dev instance to production instance.

LhoraAlvarez_1-1702274940237.png

 

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4 REPLIES 4

Harish Bainsla
Kilo Patron
Kilo Patron

hi 

In ServiceNow, domain configurations and records are not automatically captured in update sets by default.

However, you can manually add domain records to an update set if you want to include them in a migration or deployment process. Here's how you can do it:

  1. Create or Open an Update Set:

    • Navigate to the "Update Sets" module in the application navigator.
    • Create a new update set or open an existing one.
  2. Add Domain Records to the Update Set:

    • In the "Update Set" record, scroll down to the "Related Links" section.
    • Click on "Add to Set" under "Domain Records."
    • Choose the specific domain configuration or record you want to include.
  3. Preview and Commit the Update Set:

    • After adding the domain records, preview the update set to review the changes.
    • If everything looks correct, commit the update set.

@Harish Bainsla 

These are what's under the Related Links of the Update Set.

LhoraAlvarez_0-1702270772933.png

The "Add to Set" link is not available on Domain records. Where can I find the "Add to Set" link?

Hi if you want to move record from one instance to other you can move through export xml and import xml

Lhora Alvarez
Tera Sage

Turns out that this is the expected behavior in ServiceNow.

Domain records are not captured in Update Sets. They need to be exported and imported as XML from dev instance to production instance.

LhoraAlvarez_1-1702274940237.png