Can Flow Designer update Comments section?

CathyD
Tera Contributor

We have a requirement that once a catalog item is submitted, we need to have verbiage entered into the Comments section of the RITM so as to send a note to the submitter. Can this be done with Flow Designer with or without coding? Preferably without.

1 REPLY 1

Adrian Ubeda
Mega Sage
Mega Sage

Hello @CathyD ,

Try 'Create or Update RITM' action for this purpose, you will be able to update fields from that RITM which has been recently created from a catalog item:

AdrianUbeda_0-1709143662710.png

 

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