Can I call step 1 of flow designer from step 17 to again follow the same process

Mouktik_B
Tera Contributor

If the approval is rejected from CAB  , i want to send my normal change  to new state and again follow the same process until CAB approval , can that be achieved?

4 REPLIES 4

Sonam Tiwari
Tera Guru

@Mouktik_B ,

Check this once - https://www.servicenow.com/community/itsm-forum/how-to-return-to-a-previous-step-flow-designer/td-p/.... However, in Vancouver, I believe, something like 'Go back to' has been introduced for similar use cases.

 

Thanks

Hi Sonam , 

 

Did you share any article because I can't seem to find anything . 
Can you reshare any idea or approach or any article?

 

Thank You,

Mouktik

My Bad, I edited it now.

Isela Phelps
Tera Guru
Tera Guru

It appears you want to do what workflow editor calls a "Rollback to", I don't believe Flow Designer has that capability yet. It is coming in the Vancouver release, and they call it "Go Back". I think you will want to recreate the steps under your IF statement. 



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