can I capture the policies in update set which I created in data manager

SathishB
Tera Contributor

to handle the stale CIs I created the the policies in data manager
now I move that into another Instance
can I able to capture the policies in the update set
it will work or not?
if any one know this please help me on this

can I capture the policies in update set which I created in data manager

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @SathishB 

As far as I know, policy capture in the update set should work in the next instance.

 

@AJ-TechTrek any inputs.

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Ankur Bawiskar
Tera Patron
Tera Patron

@SathishB 

check this link

CMDB Data Manager Policies not working 

if the table which holds that policy has update_synch=true in the Collection type field then it means it's captured.

if not then it's not captured.

You can migrate those via XMLs

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

AJ-TechTrek
Giga Sage
Giga Sage

Hi @SathishB ,

 

Yes, you can capture Data Manager policies in an update set — but there are important considerations:

 

1.Data Manager policies are stored in the table:


sn_cmdb_ws_dm_certification_policy


2.When you create or modify policies, those records and related metadata changes are usually tracked in update sets.


3.However, because Data Manager is part of CMDB Workspace and uses the workspace framework, sometimes related UI elements, configurations, or dependent data might not be fully captured in an update set automatically.

 

Limitations:-

 

1. Some workspace or UI configuration files (metadata, modules, etc.) may not always transfer cleanly just by update sets.

2. Always test in a lower environment before deploying to production.

3. If the policies rely on specific CI classes or custom fields, ensure those also exist in the target instance.

 


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AJ - TechTrek with AJ
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