can I disable a portal without deleting it?

[Bj_rn G]

Our instance has some stock portal definitions in it, like the "csm" portal, and I don't want customers to be able to use them. Is there a way to make them inaccessible without having to delete the portal definitions?

[Jeffrey DJ · Accepted solution]

Refer to this post:

https://community.servicenow.com/community?id=community_question&sys_id=496b17e6db8a53442b6dfb651f96...

It has some good ideas you can follow.

[Alberto Consonn]

Hi,

Try changing the homepage to "404" page to bring them to the error page when accessing the portal. Don't forget to remove the SP Header menu value from main menu field also to remove access to headers. Change the suffix also in case users. have bookmarked the portal

 The portal should look something like this:

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto