Save as Draft not displaying in Service portal

[Brian Lancaster]

We had a Service Portal setup with a different name but we can also get to the default one of /sp. Ours is /[company name]. If I got to /sp and open a catalog item save as draft is available however if I use /[company name] and open a catalog item it does not have save as draft. I can confirm that we are using the same subpage to open the catalog item and there are not widget customizations. Any idea why it does not work in our portal even thought the end page is the same?

[Mark Roethof]

Hi there,

You mean like a custom portal suffix? You do need to create a system property in that case. 

For example:

glide.sc.enable.save_as_draft.portal.myportal 

With value true.

[Mark Roethof · Accepted solution]

https://www.servicenow.com/community/developer-articles/save-catalog-items-as-draft/ta-p/2855484

[Brian Lancaster]

I went thought that but the first time I missed this part.

"If you are working on a different Service Portal, a custom Service Portal, or a Service Portal with a changed URL suffix: you can add the System Property in the format described above."

So I just needed to create a property with the name glide.sc.enable.save_as_draft.portal.[company name]