Can I use get display value in client script?

[kiki330611]

Hi everyone,

I am writing a client script in record producer to auto-fill a few user info fields based on the requester name (Your_name) entered. (The requester field is NOT a reference field)

I managed to write something below to find the requester name in user table and get the value for email, company and location :

My problem is the company and location fields in user table are reference field so they returned sys id...

I tried using gr.getDisplayValue but it doesn't seem to work in client script...

Can anyone suggest a way to get the display value for those two fields so I can auto-populate them in actual names not in sys id?

(It's returning like below now...)

Thank you!

[Mihir Mohanta]

You cant use getDisplayValue() function in client script.

You need to use getDisplayBox() function.

Please go through below threads.

Please go through below threads.

Re: getValue on a reference field

Re: catalog client script onsubmit

Thanks,

Mihir

[Deepa Srivastav]

Use Ajax call for this :-

example code..

var SetDepartment = Class.create();

SetDepartment.prototype =
Object.extendsObject(AbstractAjaxProcessor, {

                           
CallerDeptDetails: function() {                                    

                                                           
var caller =this.getParameter('sysparm_user_caller');                                                            
var callerDetails = new GlideRecord('sys_user');                                                            
callerDetails.addQuery('sys_id',caller);                                                            
callerDetails.query();                                                            
if(callerDetails.next())                                                                                            
{                                                                                                                            
dept = callerDetails.department.name;                                                                                                                                                                                                                      
}

return dept;  
},                                                                                      

                           
});

Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.

Thanks,
Deepa

[Igor __tek]

Hi, 

with the field Isolate script set to false on the client script form you can get the display value like this:

document.getElementById("sys_display." + g_form.getElement('field_name').id).value;

Hope it helps.

[Anurag Tripathi]

Don't touch isolate script, let it be at its default value.

Use the below to get the display value of reference field 

g_form.getDisplayBox('<field name>').value