Can I Use GlideRecord into UI Action?

[Gaetano De Mitr]

Hi guys,

I have a UI Action client-server. Can I use GlideRecord object? It's a good practice or I have to use GlideAjax with Script Include?

Thanks,

[Chuck Tomasi]

Hi Gaetano,

Yes, you can use GlideRecord in the client portion of your UI action. Best practice is to use GlideAjax when possible. It's more efficient in almost all cases.

[Gaetano De Mitr]

Sorry,

GlideRecord even work in client portion?

[Chuck Tomasi]

It should. Are you running in to issues?

[Gaetano De Mitr]

My priority is query a custom servicenow table from UI Action and my doubt is:

- What is the scope of the GlideRecord Object?

- Better to use GlideAjax for my problem?

Thanks,