Can plugins be domain separable or not

Community Alums
Not applicable

Can the plugins that are already installed can be domain-separable or not?
Can we maintain the set of plugins only for a particular domain 
(i.e  ITSM for domain A and CSM for domain B) if yes the process would be helpful

4 REPLIES 4

Runjay Patel
Giga Sage

Hi @Community Alums ,

 

Plugins are global. Obviously you can use a role to limit UI actions, BR's, etc to run in one specific domain.

 

Accept and mark helpful if my response helped you.

Community Alums
Not applicable

Hi @Runjay Patel ,
Thank you for your response, I got it but, can't we separate the whole plugin instead of separating all the tables individually using BR's

Hi @Community Alums ,

 

The answer is no. Here is the reason why?

Domain separation in ServiceNow is one instance only so same plugin can not be activated based on domain.

 

Accept and mark helpful if my response helped you

Anand Kumar P
Tera Patron

Hi @Community Alums ,

 

Plugins are activated at the instance level, not at the domain level. However, you can configure their data and processes to be domain-specific, such as making ITSM accessible components like client script and server side script only in Domain A and CSM in Domain B.

https://www.servicenow.com/docs/bundle/xanadu-platform-security/page/administer/company-and-domain-separation/concept/domain-sep-plugin.html

 

If my response helped, please mark it as the accepted solution āœ… and give a thumbs upšŸ‘.
Thanks,
Anand