Can risk assessment questions (fields) be displayed on condition?

Ken Rempe
Tera Expert

Hi all, is it possible to display (or hide) risk assessment questions based on other risk questions and/or specifically fields on the Change Request.   e.g.

Change validated in non prod environment?  Yes/No

(if yes)

How long will validation take?  <1hr, 1-4hrs,   > 4hrs.

 

Is there a mechanism similar to Client scripts or UI policys to do this?

 

thanks, Ken

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Ken Rempe 

 

Greetings!!

 

Yes, this can be do able via scripting side.  I am not a coder / pro but we did this in previous project. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************