Can some one help me how to rename submit to submit request in snow portal for service catalogs

[NagaNandini N]

We have 30 service catalogs in PROD. In that, all submit button shows as submit requests in the snow portal for service catalogs except 3 service catalogs. The 3 service catalogs show as "submit". Can someone help me how to rename "submit" to "submit request" in the snow portal for service catalogs?

[Dr Atul G- LNG · Accepted solution]

Hi @NagaNandini N 

You can rename to 

as per OOTB. Also its NO SNOW, its SN or ServiceNow.

[NagaNandini N]

Thank you. Its works.Thanks for guiding me. I will use SN or ServiceNow going forward.

[Pankaj Tiwari]

Sure, I can guide you through the process of renaming the "Submit" button to "Submit Request" in the ServiceNow Portal for Service Catalogs. Please note that this will require administrative access in ServiceNow.

1. Log in to ServiceNow with an account that has administrative privileges.

2. Navigate to the Service Catalog module.

3. Open the Catalog item for which you want to rename the button.

4. In the Catalog Item form, locate the "Variables" section.

5. Create a new UI Policy. Here's a step-by-step guide:

   • Go to 'Service Catalog' > 'Catalog Policies' > 'UI Policies'.
   • Click 'New' to create a new UI policy.
   • Fill in the fields, such as Name, Catalog item (select the item you want to apply the policy to), and Conditions (if any).
   • Save the UI Policy.

6. In the UI Policy that you just created, you need to add a UI Policy Action.

   • Click on 'UI Policy Actions' related list.
   • Click 'New' to create a new UI policy action.
   • In the 'Type' field, select 'Script'.
   • In the 'Script' field, input the following JavaScript code:

javascript  Copy Code

function onSubmit() {
var button = document.getElementById('submit_button_id'); // replace 'submit_button_id' with the actual ID of your submit button
if (button) {
button.value = 'Submit Request';
}
}

1. Save the UI Policy Action.

2. Now, whenever the conditions of the UI Policy are met, this script will change the text of the submit button to "Submit Request".