Can someone help me on this email notification notification

[NagaNandini N]

Hi All,

Can someone help me with the below email notification code modification?

It was earlier: View request: RITM0030864  and I would require: only a view request in a button text and clicking the button text should redirect to the portal page.

Please find the screenshot for reference.

Please find the existing code for reference.

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,

          /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,

          /* Optional GlideRecord */ event) {

var url = '<a href="' + gs.getProperty('glide.servlet.uri') + 'sp?id=ticket&table=sc_req_item&sys_id=' + current.sys_id + '">' + current.number + '</a>';

template.print('<span style="font-family: Arial, sans-serif; font-size: 16px;">View request: ' + url + '</span>');

})(current, template, email, email_action, event);

[Siva Sai Teja]

Hi @NagaNandini N, try like this

var link = '<a href="' + gs.getProperty('glide.servlet.uri') + 'sp?id=ticket&table=sc_req_item&sys_id=' + current.sys_id + '">' + current.number + '</a>';

    var backgroundColor = 'background-color: #278efc;';

    var border = 'border: 1px solid #0368d4;';

    var color = 'color: #ffffff;';

    var fontSize = 'font-size: 16px;';

    var fontFamily = 'font-family: Helvetica, Arial, sans-serif;';

    var textDecoration = 'text-decoration: none; border-radius: 3px;';

    var webKitBorder = '-webkit-border-radius: 3px;';

    var mozBorder = '-moz-border-radius: 3px;';

    var display = 'display: inline-block;';

    var padding = 'padding: 5px;';

template.print('<a href="' + link + '"');

template.print('style="' + backgroundColor + border + color + fontSize + fontFamily + textDecoration + webKitBorder + mozBorder + display + padding);

    template.print('">');

    template.print(gs.getMessage('View Request'));

    template.print('</a>');

    template.print('</font>');

    template.print('<br><br>');

    template.print('<p><font size="3" color="#808080" face="helvetica">');

    template.print(gs.getMessage('Thank you.'));

    template.print('</font></p>');

[NagaNandini N]

The given code doesnot work. Please see the screenshot for referece

[dgarad]

Hi @NagaNandini N 

change below code 

template.print('<span style="font-family: Arial, sans-serif; font-size: 16px;"<a href=' + url + '>View request: </span>');

[NagaNandini N]

No, it's not working. The code is incomplete and I need a box button as shown in sc_2. If you could help it would be great.