Can't change form view from form

dtms
Giga Contributor

I don't get the "View" context menu in forms. It works in lists! I've tried left- and right-cliking everywhere on the form header and read the Wiki:

View Management - ServiceNow Wiki

 

The only way for my is to change View on a form is to change it on the list and then go to the form who now uses the same view as the list.

I'm logged in as System Administrator.

Tried this on demo instance and our own.

I can create views for forms but not change it. Haven't tried changing it using script yet.

Can't find anything in the settings that could have any impact on this. Tied adding "admin" under the setting System Properties > UI Properties > "List of roles (comma-separated) that can switch views on forms and lists:". That did not do any difference.

 

form_context_menu.png

1 ACCEPTED SOLUTION

Bhavesh Jain1
Giga Guru

It seems you have not submitted the incident yet. The views are visible only when you open a submitted incident/record.


View solution in original post

7 REPLIES 7

It worked for me ! Thanks 🤝

dtms
Giga Contributor

ServiceNow have now also updated their Wiki with this information:


http://wiki.servicenow.com/index.php?title=View_Management


johnram
ServiceNow Employee
ServiceNow Employee

The ServiceNow Wiki content is no longer supported. Updated information about this topic is located here: View Management


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