Can't change logo in Employee Center – "Update" option missing

[jordimsant]

Hi everyone,

I'm trying to change the logo image in the Employee Center, but the "Update" button doesn't appear in the form where the logo should be updated.

I've checked the documentation and it seems like this should be possible directly from the relevant form, but in my case, the option is simply not there.

Has anyone else experienced this or knows if there's a prerequisite for the "Update" action to show up? I am attaching an image of what I am referring in this comment.

Thanks in advance!

[Ankur Bawiskar]

@jordimsant 

are you in the correct scope?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG · Accepted solution]

Hi @jordimsant 

Follow these steps:

1. Go to Portal Configuration in the application navigator.

2. Search for ESC Portal in the top-left search bar.

3. Change the image as shown below.

and go to ESC portal

[jordimsant]

Thanks, it worked! Nonetheless, I had to search personally the URL that can be seen on top to easily access this customization portal. Isn't there an easier/more intuitive way to access?

[Dr Atul G- LNG]

Hi @jordimsant 

https://INSTANCENMAE.service-now.com/sp_config