Can't change user role to admin for my PDI

[ManarY]

Hello SN community,

I have requested a PDI to practice, the "Change User Role" is dimmed as per screenshot, I have tried to reset and wipe my instance a lot with no clue, I have also released the instance but the issue persisted.

KFYA

[GlideFather · Accepted solution]

Hi @ManarY,

changing the role is related to studio which seems not to be installed in your PDI.

Do you have something important there? I guess no without admin, if so then Click Reset and wipe instance and rery after it's complete.

Beware - all data will be lost, back it up prior to this step

[GlideFather · Accepted solution]

Hi @ManarY,

changing the role is related to studio which seems not to be installed in your PDI.

Do you have something important there? I guess no without admin, if so then Click Reset and wipe instance and rery after it's complete.

Beware - all data will be lost, back it up prior to this step

[ManarY]

It is working fine now, Thank You

Apparently it worked after a successful instance release, as it is the only time I have received an email that instance wipe and release has been completed.

Also after the release I have found that SN studio has been installed automatically.

[GlideFather]

Perfect, @ManarY!

Sometimes the PDIs have glitches as they are "demo" versions and are not fully operated like the real instances. Always backup your PDI (update set, xml, github, ...)!!!! ;))

[KelliB604322123 · Accepted solution]

Selecting "Developer" in my user profile settings fixed this for me. 

[ManarY]

I can consider that as I have cleared all other roles and kept only "Developer" while trying to fix the issue