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01-04-2026 04:55 AM
Hello SN community,
I have requested a PDI to practice, the "Change User Role" is dimmed as per screenshot, I have tried to reset and wipe my instance a lot with no clue, I have also released the instance but the issue persisted.
KFYA
Solved! Go to Solution.
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01-04-2026 01:24 PM
Hi @ManarY,
changing the role is related to studio which seems not to be installed in your PDI.
Do you have something important there? I guess no without admin, if so then Click Reset and wipe instance and rery after it's complete.
Beware - all data will be lost, back it up prior to this step
✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---
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01-13-2026 09:18 AM
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3 weeks ago
I am having this issue also but i have released the Instance and created a new and still unable to see App Engine Studio Creator. I would like to complete the developer course (NeedIT Application)
Thanks
Alex
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3 weeks ago
Hi @Veteran
Need to change the role:
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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3 weeks ago
Hi @Dr Atul - LNG
I know where to go to change the User but it is not visible.
I will watch the video you shared
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3 weeks ago
what you are getting mate , share screenshot
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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3 weeks ago
