Can't change user role to admin for my PDI

ManarY
Tera Contributor

Hello SN community,

 

I have requested a PDI to practice, the "Change User Role" is dimmed as per screenshot, I have tried to reset and wipe my instance a lot with no clue, I have also released the instance but the issue persisted.

 

KFYAPDI case.png

2 ACCEPTED SOLUTIONS

glideFather
Tera Patron

Hi @ManarY,

 

changing the role is related to studio which seems not to be installed in your PDI.

 

Do you have something important there? I guess no without admin, if so then Click Reset and wipe instance and rery after it's complete.

 

Beware - all data will be lost, back it up prior to this step


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---

View solution in original post

KelliB604322123
Giga Expert

Selecting "Developer" in my user profile settings fixed this for me. 

View solution in original post

14 REPLIES 14

Hi @Dr Atul - LNG 

I am having this issue also but i have released the Instance and created a new and still unable to see App Engine Studio Creator. I would like to complete the developer course (NeedIT Application)

Thanks

Alex

Alex Cripps

Hi @Veteran 

Need to change the role:

 

https://youtu.be/KL5PNDPeyeU

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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ServiceNow offers free Personal Developer Instances (PDIs) on the Developer Site to users who want to develop applications or improve their skills on the Now Platform. PDIs provide members with a single sandbox environment to experiment with the Now Platform and build greater value for their ...

Hi @Dr Atul - LNG 
I know where to go to change the User but it is not visible. 
I will watch the video you shared

Alex Cripps

what you are getting mate , share screenshot

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Veteran_0-1791804248159.pngVeteran_1-1791804276632.png

 

Alex Cripps