Developer

Does impersonation in ATF respect or ignore ACL's that do not allow impersonation?

My assumption is yes, but, would like concrete clarification. I create a user, and assign it roles to a table in which the ACL's do not allow impersonation sessions to CRUD those records. I impersonate that user, and try to create a record. Test fail...

Question

Resource board - heat map cell formatting

My org want to enhance the Resource Management Workspace - Resource board.They would like cells in the Resource board to show an under-utilization color (yellow) when the resource is under 70% utilized. Ideally:under 70% = yellow70% - 100% = greenov...

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How to configure Easy Import to always use an existing Transform Map?

Hi everyone, Issue: I'm using Easy Import in ServiceNow Zurich to import data into the Incident table. Every time a user performs an Easy Import, it appears to create or use its own import configuration instead of reusing a single predefined Transfor...

Question

Unable to see change module in PDI instance

Unable to see change module in PDI instance, could someone please help me.

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Why Is My Choice Field Showing in Blue? Real Causes, Real Fixes

Why Is My Choice Field Showing in Blue? Real Causes, Real Fixes Choice Fields Transform Maps Import Sets Data Quality Scoped Apps Applies to: All supported ServiceNow versions • Task-extended and custom tables If you have spent enough time in Serv...

Article

How to enable Azure Cloud Discovery in a ServiceNow Developer Instance?

Hi everyone,I’m working on setting up Cloud Discovery (specifically for Microsoft Azure) in my personal ServiceNow Developer Instance.I was able to activate Cloud Integrations Core and standard Discovery plugins, but I’m unable to find or activate th...

Question

Resolved! Soft PIN Expiration reminder on Partner Portal

Hello experts,We received an email from saying it is from partner portal, Did anyone of you encountered similar email notifications?If so do you have any idea about what is this email is about and the actions needed to be done.I cannot find any Servi...

Question

Configure Variable visibility on Multi-Row Variable Set grids

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, A hugely popular question on the ServiceNow Community when it comes Multi-Row Variable Sets: "How can I hide a variable from the grid view of Multi-Row Varia...

Article

Is it native behavior for ServiceNow to generate multiple email candidates and mark one as Ignored?

Hello ServiceNow Community,I am currently analyzing an email notification behavior and I would like to confirm whether this is expected/native ServiceNow behavior or if there may be something else in the configuration causing it.The notification is t...

Question

ATF - How to pass the Previous Step in the Run server-side script for CAB approval.

Hi, I am trying to pass the previous step in the sys id (Insert record) in the Run server-side script step. I am writing the script to Approve 60% of approvers in the CAB approval of change request to move next phase. Help me out its Urgent!Error: T...

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Resolved! ATF - passing output of server side script to subsequent steps

Hi, I have created an server-side script in ATF to find approvers from approver table (function(outputs, steps, stepResult, assertEqual) { // add test script here var newOrderId = ""; var Record_Number=""; var sysIdforStep6 = 'f64cc4ebdb212300b1...

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Automated Test Framework

Password Reset integration for Microsoft Active Directory - Blog

Hi fellow developers(This is not a question ) Writing this short piece of how to use the "Password Reset integration for Microsoft Active Directory spoke".When at first I received the requirement of building something which can help reset password o...

Question

how to restrict incident creation from calendar invites for DL

As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any

Question

I want to add one column to the Resource Card.

I would like to add a new column to the Resource Card column configuration. Could you please help me understand how to add the column and identify the table from which the existing column values are populated?

Question

Show/hide button on workspace list page

Hi Community:I have a requirement to show the Approve button on the Workspace list page above the list only when the selected records' state is a certain state, eg. awaiting approval. When user select some records that the state is not that one, the ...

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