Can't get Developer Instance to a usable state

BrianS331453805
Giga Contributor

I just set up a new devloper instance to learn for a new role.   But nothing seems to get it out of the loop I'm in.

This is what I see when I log in... no banner, nothing but this message.

BrianS331453805_0-1710524102010.png

I've read solutions everywhere to change user role via Instance Actions... well, that's not available to me:

BrianS331453805_1-1710524169610.png

As well as App Engine Studio not being available as a Plugin to Activate:

BrianS331453805_2-1710524227693.png

I clearly am missing something... please give me a hand here if you would, I would appreciate any insight.

 

3 REPLIES 3

Danish Bhairag2
Tera Sage
Tera Sage

Hi @BrianS331453805 ,

 

Please login through the below link.

 

https://signon.service-now.com/x_snc_sso_auth.do?pageId=username

 

After login, click on user profile and change the role to Admin and save the changes.

 

Thanks,

Danish

Sumanth16
Kilo Patron

Hi @BrianS331453805 ,

 

Please refer to below thread:

 

https://www.servicenow.com/community/developer-forum/missing-app-engine-studio-aes-in-pdi/m-p/155860...

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @BrianS331453805 

 

Seems your PDI is not fully loaded, so better to release this and request for new one. You must see the Change user role on developer site.

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