Can't log into my instance.
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3 weeks ago
Says that the username or password is invalid. Nothing changed. I'm very sure that I logged into service now at least every 9 days. Is there anyway to verify that the instance still exists? Which it should because I got the login screen. Then the next question is how to change the password?
3 REPLIES 3
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3 weeks ago
Hi @bliszard
https://developer.servicenow.com/dev.do#!/manage-instance
*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
Yaa you can reset your password as @Dr Atul G- LNG posted a screenshot.
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3 weeks ago
Hi @bliszard
- Go to the ServiceNow Developer Site and log in.
- Look for the "Instance" dropdown or the "My Instance" menu at the top right of the page.
- Click on Manage Instance Password or look for the Action button and choose Reset Instance Password.
- Use the newly generated administrator password to log in directly to your instance
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti