Can't login to PDI

[Evgeni2]

Dear Support Team,

I can't login to dev80929.service-now.com.

"User name or password invalid. To reset your admin password click here. Please note this is different than the credentials used to sign in to the Developer Site".

But when I try to reset password I receive message:

Something went wrong with resetting your password. Please try again.

Could you help with this issue?

Thanks.

[chrisperry]

Hi there,

Have you tried resetting your password from the ServiceNow Developer site as below:

If this answer is helpful please mark correct and helpful!

Regards,

Christopher Perry

[Joseph Warner]

Resetting the password fixed this issue on my PDI. Manage instance password > reset instance password.

[Mark Roethof · Accepted solution]

Hi there,

The Instance Help community is no longer monitored by ServiceNow employees. The only way to get help on your Personal Developer Instance is logging in to the Developer Site, and using the "Give Feedback" button (in the footer op the page).

Using the "Give Feedback" button is the only way for getting Instance Help. Doing so, will create a task for ServiceNow employees.

Seeing all recent responses, it could take a few days though before receiving help.

Also see:
https://community.servicenow.com/community?id=community_Article&sys_id=ed6a8ede1bf3b4101e579979b04bc...

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[VL10]

This doesn't work anymore, broken links and no feedback link