Can't see "hardware_os_version" field in Stack by option in the report.
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03-27-2025 02:52 AM
I'm trying to create a report on the 'ip_firewall' table and want to group the data by the 'manufacturer' field. Additionally, I would like to use 'hardware_os_version' in the Stack by option, but I’m unable to find this field there.
Do you know how I can locate or configure it to appear in the Stack by option?
The highlighted field is of string type.
In the below screenshot see the highlighted options the field which I want is missing.
Thanks,
Ankit Balapure
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03-27-2025 03:19 AM
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03-27-2025 03:24 AM - edited 03-27-2025 03:24 AM
If the string field has limited values then change it to choices but make sure you update the relevant maps as well for the same.
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03-27-2025 03:27 AM
else If you have PA license, create a Breakdown source based on the string field.
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03-27-2025 03:29 AM
Not possible with String field.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader