Can variables "Select Box" and "list collector" select multiple values when creating Catalog Items?

NickSchwartzGAI
Kilo Contributor

User would like a List collector or Select Box to list multiple custom choices on a Catalog Item. Right now I can only select one choice from these two types of variables. I see that "Checkbox" allows me to select multiple, but there are too many choices for this as they take up the entire page in this variable format. 

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

Hi there,

With the default variables available: Only with the Checkbox and the Multiple Choice you could select multiple values. So no, not with the List collector or Select Box like you are asking.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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Mark Roethof

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5 REPLIES 5

Mark Roethof
Tera Patron
Tera Patron

Hi there,

With the default variables available: Only with the Checkbox and the Multiple Choice you could select multiple values. So no, not with the List collector or Select Box like you are asking.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

---

LinkedIn
Community article list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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Brad Bowman
Kilo Patron
Kilo Patron

The purpose, and definition, of a List Collector variable type is to select multiple values from a list, so that type should work for you if can get the custom choices to appear - typically this is a list of values from a table, not a choice list like on a select box.

https://docs.servicenow.com/bundle/madrid-it-service-management/page/product/service-catalog-managem...

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Did this solve your question? Or do we need to follow-up on this?

Please mark this answer as correct if it solves your question. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,
Mark

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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