Can we add new button on Major incident workbench

Sandeep114
Giga Contributor

‎02-23-2022 02:50 AM

Can we add new button on Major incident workbench similar to Resolve and View Form

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4 REPLIES 4

Not applicable

‎02-23-2022 03:46 AM

Hi,

Unfortunately there is very limited customization on this page which can be done. You can add custom content at bottom of the screen via UI macro - major_incident_wb_summary_custom_content.

 The workbench code is located in a script include that is completely locked down as read-only by ServiceNow. so in short "NO", you cannot add a new button on Major incident Workbench.

 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

Not applicable
In response to Community Alums

‎02-23-2022 09:41 PM

Hi Sandeep,

Glad to see my answer helped you, Kindly mark the answer as Correct & Helpful both such that other experts gets help.

Thanks,
Sandeep

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daisybora
Tera Contributor
In response to Community Alums

‎03-18-2025 05:33 PM

Is it possible to add a new card using the macro, something similar to the one highlighted below with Add and other options:

 

daisybora_0-1742344422136.png

 

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Dr Atul G- LNG
Tera Patron
In response to daisybora

‎03-19-2025 05:51 AM

NO mate. We cant add.

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