Can we add new button on Major incident workbench

Sandeep114
Giga Contributor

‎02-23-2022 02:50 AM

Can we add new button on Major incident workbench similar to Resolve and View Form

Labels:
0 Helpfuls
  • 914 Views
4 REPLIES 4

Community Alums
Not applicable

‎02-23-2022 03:46 AM

Hi,

Unfortunately there is very limited customization on this page which can be done. You can add custom content at bottom of the screen via UI macro - major_incident_wb_summary_custom_content.

 The workbench code is located in a script include that is completely locked down as read-only by ServiceNow. so in short "NO", you cannot add a new button on Major incident Workbench.

 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

Community Alums
Not applicable
In response to Community Alums

‎02-23-2022 09:41 PM

Hi Sandeep,

Glad to see my answer helped you, Kindly mark the answer as Correct & Helpful both such that other experts gets help.

Thanks,
Sandeep

0 Helpfuls

daisybora
Tera Contributor
In response to Community Alums

‎03-18-2025 05:33 PM

Is it possible to add a new card using the macro, something similar to the one highlighted below with Add and other options:

 

daisybora_0-1742344422136.png

 

0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to daisybora

‎03-19-2025 05:51 AM

NO mate. We cant add.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls