can we attach document to record producer or catalog item in service portal through ATF

[Trupti2]

can we attach document to record producer or catalog item in service portal through ATF?

[Ankur Bawiskar]

Hi Trupti,

This is an unanswered old question.

Let me know if I have answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

[Ankur Bawiskar · Accepted solution]

Hi Trupti,

Starting from Paris release you can add attachment to record producer or catalog item via below step

Step - Add Attachments to Form (SP)

Select sample attachment and save the step

Regards
Ankur

[Pankaj Grover1]

I am checking the same and getting ERROR message

"User does not have permission to attach to record 'Create Incident' on table 'sc_cat_item'"

I am just following up the below steps.

[Ankur Bawiskar]

Hi,

does that user have write Access to the table?

Regards
Ankur

[Reddy26]

Hi Ankur,

What about adding attachments to a service catalog in Native UI? Is there any possibility to achieve this requirement? Please help