Can we call script include ( GlideAjax) from client controller ?

[String]

Hi Team ,

We using client controller to call the script include 

but we are enable to invoke the script include 

Please guide me where it went wrong 

[Hendrik Odendaa]

Hi @String 

If you are using it in a widget: Unfortunately GlideAjax is not supported in the Client Controller of a Widget in Service Portal.
See support article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0691908

However, you can explore the use of c.server.get as explained in: https://community.servicenow.com/community?id=community_question&sys_id=28e38fa5dbd8dbc01dcaf3231f96...

[String]

Thanks @Hendrik Odendaa  for your quick response 

So any other way is there to call script include because we need to trigger an outbound soap using widget (client controller)

[Hendrik Odendaa]

Yes @String 

You can try and see if using c.server.get instead of GlideAjax in your widget's client script. Like brian_corpuz did in (look for the post at ‎07-10-2017 10:43 GMT): 

https://www.servicenow.com/community/developer-forum/glideajax-is-not-working-in-service-portal-widg...

Let me know if this resolved your issue, or if you need more clarification.

[Prince Arora · Accepted solution]

@String ,

Can you please try this method:

Client Code:

$scope.myFunc = function(){ 

c.data.shipto = $scope.page.g_form.getValue('shipto');
c.data.billto = $scope.page.g_form.getValue('billto')
c.server.update();
}

Server Code:

if (input && input.shipto && input.billto) {

//you can call script include here

var scriptInclude = new scriptIncludeName();

scriptInclude.functionName( input.shipto,  input.billto);

} 

If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful based on the Impact!