can we customize "Unauthorized Change Task"
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an hour ago - last edited an hour ago
Hi Experts,
Can we customize - "Unauthorized Change Task" only for specific classes and specific attributes ?
In case yes, could you please share the steps of the customization ?
Thank you.
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an hour ago
Yes, it is possible. It depends on what exactly you want to customize. You can use the designer, a Business Rule, or a UI Policy to implement it. @Neeta1
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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an hour ago
@Dr Atul G- LNG , thanks for your respond so can use existing OOO event "ci.change.unplanned" or better to use Custom Event and Script only ?
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38m ago
We can implement this, but my point is that the current setup is OOTB, while your request involves a custom event. I need to understand the underlying business use case.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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