Can we limit the visibility of a standard change template to a couple of groups only ?

bitingbugz
Tera Contributor

Hello,

We have a requirement to limit the visibility of a standard change template to two groups instead of global availability. I went into the standard change template but did not see an option to limit the template to particular groups. Is there a way we can do this   ?

1 ACCEPTED SOLUTION

Jaspal Singh
Mega Patron
Mega Patron

Hi,



Look for Maintain items >> Name_of_standard_change & add Available for Not Available for related list option. This is on Catalog form for Standard Change & not Standard Change template form.


View solution in original post

8 REPLIES 8

Ulrich Jugl
ServiceNow Employee
ServiceNow Employee

On each template, or category in the Standard Change Catalog you have two related lists: Available for and Not available for. If you configure these related lists with a User Criteria, you can limit the visibility of categories or templates.


There are only three things in the related list section:-


Create Standard Change


Modify template


Retire Template


Related List, not Related Links


find_real_file.png


For me , The Options Available For and Not Available for are not there . All of the other options are there