Can we move attachment record thru update set or using any other method

[psjajda]

HI,

We have more than 100 records in table with attachments records added to them. Can we move or migrate those records from one instance (Dev) to Test instance except cloning ? If yes let me know how can we achieve it?

Pankaj

[Chuck Tomasi]

That's unfortunately. I've noticed that on a few tables. It has to do with their relationship to sys_metadata.

You might find this helpful for adding it to an update set, although I've seen issues when scoped applications are involved or you have multiple update sets open at the same time. It comes without support - use at your own risk (i.e. test it - a lot.)

https://www.servicenowguru.com/system-definition/manual-update-set-inclusion/

[psjajda]

Thanks for your quick reply. But it is good if you can elaborate me little more on creating scoped applications.

M original attachment is on Knowledge forms. Will it (scoped application) be applicable on this table ?

Please explain. Thanks again.

[Michael Ritchie]

You may find this blog entry useful:

Adding Record Attachments to ServiceNow Update Sets-John Andersen

[Chuck Tomasi]

FYI - that article is starting to get dated. My testing of the "Force to Update Set" UI action from ServiceNowGuru.com shows that it doesn't work well with scoped apps.

[Chris Bui]

Here's a more up to date solution from ServiceNow Share.   It adds a UI action to add the current record to your update set including attachments.      

ServiceNow Share