Can we run inbound action as system ?

[Tapish Sharma1]

Hi Folks, 

I have an inbound action that updates the case record with customer's reply and unblocks the case. But the script runs as the customer, so if customer is not having write record to case record , the inbound action wont run . the customers do not have any roles currently . can we run inbound action as system and update the record ? 

Any inputs would be helpful

Thanks in advance

[Michael Culhan1]

This doesn't directly answer your question, but if you use an inbound email flow you can set it to run as system instead of the user in the email.