Can we write client script/UI Policy for Record producer?

Tamil5
Tera Expert

Hi All,

I have a record producer page where end user can create Change Request without any high level roles.

Created the record producer page exactly same like real CR form ( I meant the number of fields).

We have some custom fields that should be visible only based on the Category & Subcategory selection.

But currently it is visible all the time, and I don't know how to make it in Record Producer form.

Can anyone please advice.

Thanks

Prici

1 ACCEPTED SOLUTION

Hi Pricilla,



Your UI policies/client script written on Incident/Change table will not reflect in Service catalog record producer. You would need to go to Catalog UI Policies / Catalog client script and rewrite the script for respectice record producer catalog item.


View solution in original post

5 REPLIES 5

Hi Pricilla,



Sorry for the delay.



Regarding your queries, there are two ways of altering buttons in Catalog.



1. Try maintain cart layouts for any specific requirement.


2. If you could not achieve using step one, then try creating a ui macro and create a variable with type macro and call this macro.