Can you access the Notification record itself in an Advanced condition script?

[Mark233]

Can't work this out for the life of me, though I'd have thought it would be very simple.

When creating an Advanced condition script on a Notification (sysevent_email_action table) "current" does not refer to the Notification itself, but the record that has triggered the notification eg an Incident.

Is there any way I can get the Notification record itself? Even just get the sys_id?

Specifically what I need to do is see if the Company on the Incident has a relationship with the Notification record in the m2m table I've set up.

The help text on the record is as follows:

____________________________________________________________________________________

Use an Advanced condition to send a notification based on the current email record, changing field values, or system properties. To send the notification, your advanced condition script must set a global answer variable to true. 

The Advanced condition script has access to the following global variables

• current - contains the current record from the table to which the notification is linked
• event - contains the event that triggered the notification

____________________________________________________________________________________

Any and all help very much appreciated. 

Best,

Mark

[Rohit Kaintura]

use this:

<mail_script>
//get the sysevent_email_action record
gs.log("email_action.getUniqueValue() = " + email_action.getDisplayValue() + " : " + email_action.getUniqueValue(), "EMAIL");

//get the sysevent record that fired this notification
gs.log("event.getUniqueValue() = " + event.getDisplayValue() + " : " + event.getUniqueValue(), "EMAIL");
</mail_script>


Please mark my answer correct and helpful if my answer helped u. Thank you.

[Mark233]

Hi Rohit, thanks for the reply.

I believe this only applies in the Notification Message HTML though. I need to access the record whilst evaluating the "Advanced condition" to decide whether or not the notification should run.

Just in case I tried calling email_action in the Advanced condition and it throws:

"com.glide.script.RhinoEcmaError: "email_action" is not defined."

[Rohit Kaintura · Accepted solution]

Hi mevans,

Advanced script condition box has only two variables accessible current(contains the current record from the table to which the notification is linked) and event.

And email_action variable is accessible in message script box not in the Advanced script box.

So to get the sys_id of notification record you might have to write query on Notification table using GlideRecord.

Please mark my answer correct and helpful if my answer helped u. Thank you.

[Mark233]

Hi Rohit, 

Thank you for this, unfortunately you're right and there is no way to do what I wanted.

In the end I hard coded the sys_id of the Notification in the advanced condition and then used that.