Can you create 2 columns for variables on a service catalog form?

PranavSuj96 · ‎03-24-2019

Hello all,

Is it possible to create 2 columns on a service catalog form?

Thanks

Pranav

reginabautista · ‎03-24-2019

1. On your filter navigator type in "Maintain items"

2. Open your catalog item (or click new if you need to create a new one)

3. Scroll to the bottom of the form until you find the "Variables" tab

4. Click "New"

5. Then select the variable "Container Star"

6. Fill out the necessary fields then click Submit

View solution in original post

Harsh Vardhan · ‎03-24-2019

is it possible if you can share the screenshot?

have you tried with multi row variable set ?

https://docs.servicenow.com/bundle/london-it-service-management/page/product/service-catalog-managem...

PranavSuj96 · ‎03-24-2019

Hey Harsh,

I could share the screenshot but at the moment it is just 16 variables listed one after another. I haven't but FYI I am also on Kingston. In addition I have no power in formatting the service portal, I can only configure the item on the "maintain items" view. Is there a way to go about this?

Thanks

reginabautista · ‎03-24-2019

Yes, use "Container Start" and "Cointainer End" variable types to create two columns then place your variables in between them.

PranavSuj96 · ‎03-24-2019

Hey Regina,

this is only possible in the portal right? I can only configure my item in the instance under maintain item as per my client