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There are a number of filters that we'd like everybody in our Service Desk to have as favorites. We have set up a homepage for them with widgets/filters/lists, but they're specifically asking for favorites to just one list each. Other than impersonating each user and manually creating the filter and making it a favorite (not fun for 300+ people, not sustainable for new hires), is there a way to do this?
Found the Answer: When you make a filter, you can also save it. Those with rights can save it and make it available for a group. The group then finds that filter under the List Menu, Filters.
