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Can you reorder steps within an action in Flow Designer?

Joshua Morriset
Giga Contributor

Hello all,

I am unable to reorder the steps in my custom action in flow designer. I see it is very easy to do in flows and subflows, but I don't have the option to 'move' a step up or down in the action like I can with flows and subflows.

I'm taking the Flow Designer training now -- perhaps I'm missing something obvious.

(The example action steps)

find_real_file.png

 

(Attempting to drag-and-drop step 3 to be the new step 1.)
find_real_file.png

(Cannot change the number of the step like you can with the name, either.)
find_real_file.png

 

(Moving an action in a flow/subflow is easy)

find_real_file.png

 

If anyone knows how to reorganize action steps in flow designer, please let me know.

 

Best Regards,

Joshua Morrisett

1 ACCEPTED SOLUTION

Willem
Giga Sage

Work around:

  • Go to:

< your instance >.service-now.com/sys_hub_action_type_definition_list.do

  • Search for your action.
  • Add related list "Step Instance":

find_real_file.png

  • From that related list you can change the order:

find_real_file.png

 

Hope this helped! If so please mark as helpfull and correct answer! 🙂

 

 

View solution in original post

5 REPLIES 5

Willem,

 

This is great info! Thank you.

 

Best Regards,

Josh