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02-28-2024 02:42 AM
Hi all,
I have created several reports on HAM and SAM workspace but I cannot access the list view from the report.
I can hover over the report but nothing will happen even if I click on the report.
If I try to access the below OOTB reports and click the report, it will send me to the list view page, but this does not happen for custom-made reports. \
Is there a setting on UI Builder that needs to be configured?
Solved! Go to Solution.
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03-12-2024 01:38 AM
This community helped with the issue:
Solved: Re: Report drill down not working in UI buiilder - ServiceNow Community
Basically had to link the report and destination, and insert and set the route (as params etc as defined in the picture below - pic from the URL above)

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02-28-2024 03:20 AM
Hi @jnt-cnt ,
Open your workspace in UI builder, select the Dashboard component and right side under "Config" > Data Update > Enable Drilldown , see my instance example :
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03-12-2024 01:38 AM
This community helped with the issue:
Solved: Re: Report drill down not working in UI buiilder - ServiceNow Community
Basically had to link the report and destination, and insert and set the route (as params etc as defined in the picture below - pic from the URL above)