Cannot Add Reports to Dashboard Created Under Self-Service Module dev
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05-25-2025 05:52 AM
Hi everyone,
When I try to create a new dashboard from the Self-Service module in ServiceNow dev, this window appears (screenshot attached). I select the In-line editor, enter the name and description, and create the dashboard.
However, once the dashboard is created, I’m unable to add any reports to it — it seems like the functionality doesn’t work or is unresponsive.
Has anyone encountered this issue? Is there a configuration step I might be missing?
Thanks in advance!
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05-25-2025 11:13 PM
Can you share a screenshot of what you see? Because the dashboard should have an 'edit' button to enabling adding data visualizations to it. And a new dashboard should also have the 'add new element' button:
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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05-26-2025 07:02 AM
Hi @OsamahA
You are currently at the start of the dashboard. Once you save it, you will be able to share it.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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