Cannot Add Reports to Dashboard Created Under Self-Service Module dev

OsamahA · ‎05-25-2025

Hi everyone,
When I try to create a new dashboard from the Self-Service module in ServiceNow dev, this window appears (screenshot attached). I select the In-line editor, enter the name and description, and create the dashboard.

However, once the dashboard is created, I’m unable to add any reports to it — it seems like the functionality doesn’t work or is unresponsive.

Has anyone encountered this issue? Is there a configuration step I might be missing?

Thanks in advance!

Mark Manders · ‎05-25-2025

Can you share a screenshot of what you see? Because the dashboard should have an 'edit' button to enabling adding data visualizations to it. And a new dashboard should also have the 'add new element' button:

Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Dr Atul G- LNG · ‎05-26-2025

Hi @OsamahA

You are currently at the start of the dashboard. Once you save it, you will be able to share it.

https://youtu.be/UNnSPE2eP4s

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