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06-09-2015 08:30 AM
Hello Community,
I have 2 records on my sys_user_group table that I cannot delete. I'm not getting any errors though. From the list view, I check the box beside the record, scroll down to the bottom and use the drop down and choose delete. The screen reloads and the records are still there. When I click into the record, I click the delete button. The screen reloads and the record is still there.
The strange part is when I right click the record in the list view, and click "Copy Sys_id", the sys_id of the group is actually the name of the group. So i'm assuming these 2 records are just corrupted some way but I cannot delete them. Any suggestions on how I can get rid of these 2 records? I believe they are causing a problem on the sys_user_grmember table.
Solved! Go to Solution.
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06-09-2015 08:53 AM
Run following background script:
gs.sql("DELETE FROM sys_user_group WHERE name='Support'");
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06-09-2015 09:09 AM
Could you have been impersonating somebody else in another window while trying to delete the groups? Just asking since that has happened to me before
A HI ticket sounds like the best way to go if you really have a problem deleting those records.
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06-09-2015 09:11 AM
I thought that might have been the case since I actually do have about 8 windows open across 4 different browsers but after closing them all, it was still the same.
