Hi Team ,Am trying to load the template when change request is new and category is empty.when i have passed the template sys_id is working which is not acceptable.I have tried to pass the template mysid in system property and called in client callab...
Hello Experts, Any help is appreciated. I have a sequence of APIs to Control-M and part of it is Login, Generate Report, Check Status and Download Report.These are configured via the REST Message module and all the APIs including the Download Report ...
Hi,So we have a custom table called Robot process (u_cmdb_ci_robot_process) and then we now have an OOB table called Base robot (cmdb_ci_base_rpa_robot). They want everything moved from custom to the OOB table which means reclassifying everything and...
When a contract is signed, we want to send a survey to the customers who are part of the contract. This is done through custom widget which will allow agents to choose which user should receive the Survey. An email with the link to the Survey is sen...
Hi All, I have requirement of Calculating Risk based on 2 set of questionnaire example 5 questionnaire related to risk and risk should get calculated and another set of questions based on which impact should get calculated and based on these result...
Hi, User has report_admin, report_group role and unable to add some groups to the report.When selected on share -> Groups-> search icon only some groups are visible. It has error number of rows removed from this list by security constraints : 2 Which...
We have a OOB notification 'ShareMeetingNotes' to sent email 'Meeting Notes - TJX Daily CAB' to the attendees after the cab meeting was completed. Event used in the notification - sn_change_cab.shareMeetingNotesWho will receive "Event parm 1 contains...
Gathering employee feedback through internal surveys is crucial. But maximising response rates can be a challenge. This article explores how instant messaging (IM) (Microsoft Teams) can be a powerful tool for boosting survey participation than tradit...
ServiceNow UI Action – How to auto-send prompt to Microsoft Teams Copilot agent instead of manual paste Hi Experts,We have implemented a UI Action on the Change Request form in ServiceNow to launch a Microsoft Teams Copilot agent (Change Quality Advi...
Hi I have been using the below script in the Toggle scripting for variable, in order to convert the attached image to base64 and send it via payload. var attachSysId = fd_data._1__get_catalog_variables.attachment_1; if (!attachSysId) { return ''...
Hi,When I search any case number(anything related to CSM/FSM) on the "CSM/FSM Configurable Workspace search" it is opening a new tab in the browser and navigating to the home page. But I need the OOB functionality. Please help me on fixing this issue...
when user select an assignment group and location on an incident the configration item field should automatically populate with CI that belong to the selected assignment group and location.i need some logic or answer i tried but is not working
When a particular user tries to save the catalog task after changing the state, they are getting an error. However, when I try the same as an admin, it works without any issues. Is anyone else facing this problem?
Hi @everyone,I need to integrate servicenow with azure AI chatbot. I am new to integration can someone help me with this requirement, like what steps i should follow.1. Whenever an incident is submitted for Category/Subarea (Engineering Tools and App...
Hello everyone, We have a requirement to highlight certain cell values that are empty in a given table: The requirement is that we want the workflow cells to have a background color of red when it is empty in the Workspace view. I see that something...
