While attempting to set up the Copilot Connector with connection type 'Microsoft Entra ID OAuth using Certificate' following the MS KB here - ServiceNow - Connectors | Microsoft Learn I am running into an issue while configuring a new App Registry in...
Hello Community,I want to display the customized field on RITM table need to be visible for the end user from SPhow to achieve this in ServiceNow. for reference I'm sharing the screen shotsPlease help me with this and thank you in advance.
I have created a System definition -> Script Include to evaluate the column value (type = conditions). when the condition satisfies, the script fetches the display value and disabled = true/false. This case needs to be executed/call from the Service ...
Hi all, When using the search box in the top menu, the search results display as expected but in the top right there is a "Go to list view" button. When that button is clicked it takes you to the core list view, which we do not want access to from wi...
Hi everyone,I am practicing in my personal ServiceNow developer instance and working on Incident form behaviour.I noticed that whenever I change the Urgency or Impact field, Work Notes becomes mandatory and I cannot update the record without entering...
Hello All, Within the CSM portal when a user submits a request, on the landing page after the user has submitted the request. I would like to see the request details in the top right of the page. I have attached an image to demonstrate what I need....
Hi,In our company we use Time Sheet Portal, the requirement is for the stories assigned, the users should not manually enter the time sheet portal but via Time Worked. So, we should make it NOT editable. If you have faced this issue and worked on it,...
I have installed all the required plugins for HR and configured the taxonomy as well but HR is not showing in my esc. I can find IT there but not HR I have posted the pic and config if you know why please help.
Hi! In SOW, if we open a KB article, in the header, there is the value for time to read. I understand that it is a property in the page, that you set. Picture attached Question is, how or where is that calculation logic itself stored? Curious to use ...
Anyone knows how to send mass email from servicenow to large number of employees without spoke? For example annual emails of an organizations.
As developers, we get many requests by the business that often challenges how ServiceNow is conceptualized.One of my recent tasks was to adapt a massive import process from an external platform to the instance. For context, the imported data were inv...
Hi,When the contact is creating a case using record producer he is starting from this page id:?id=sc_cat_item&sys_id=79362b5cfb03b61032b7f4865eefdcc4after clicking submit he is being redirected to:?id=ticket&is_new_order=true&table=sn_customerservice...
how to trigger email whenever i add attachment to incident ticket.Mail should be trigger to "Caller"
Hi,I want to know if it's possible to edit field or multiple fields (list edit to modify some requests at the same time) in a Database view.When I try to edit a cell, a pop-up "Security prevents writing to this field" appears.Can someone give me some...