I have an integer field on the sys_user table called "u_queue_number".What I want to do if possible via a flow is to seek out all records where u_queue_number is not blank and find what the current highest value of that field is and also how many rec...
We are finding evidence that business rules are not being started up when we push data from our Azure DevOps integration. We have several business rules that are in certain tables and are started up when a Azure DevOps work item is pushed from Azure...
Does anyone know how to unhide the banner at the top of Services Operation Workspace if someone closed it? I am not seeing a way to unhide that.
I'm getting an Aouth02 error: { "error_description": "access_denied", "error": "server_error" } I set it up according to the instructions, OAuth 2.0 with Inbound REST - ServiceNow Community and it works in lower environments. What could be wrong?erro...
Hello experts,We currently encountered a scenario wherein an email is blocked. It looks like this in the email logs:When checked it seems that it reached the maximum in bounced email address logs:And the email is blocked:Does anyone of you have any k...
When ever approval is marked as cancelled or no longer required the approval is getting struck it must move to the next stage any ideas would be helpful
I have created an indicator to retrieve all of the SLAs for RITMs and to break them down by item owner. For this, I am using the 'sc_req_item_sla' table. I developed a monthly-based indicator and set the source accordingly. I am able to display the c...
Good morning, everyone, I have agents in workspace that are trying upload encrypted files into ServiceNow but its throwing an error message when they do. I did check the attachments system property and the file extension has been added but its still ...
Hi all, I need to know why the data is not coming in the tabs ..i need to check below statements- KPI (e.g., Value & Adoption): Does it display data related to Now Assist?Can usage data from external AI tools be imported for viewing within the platfo...
Hi, When a user is created, it should automatically assign a group any. I am not able to set the logic to sys_user_grmember table. Kindly help. RegardsSuman P.
In place of throw I need to end the flow with completion no with error
Can we reopen a Closed incident ?If yes can anyone help me on this
I have a requirement to load data into ServiceNow from attachment. I am trying to automate it using GlideImportSetLoader. I found an existing OOB script include using it but i am getting an error "exception: org.mozilla.javascript.EvaluatorException:...
how to deactivate only this filter option not others in list view ?
I have a question related to system function-gs.eventQueueScheduled(<event_name>,<record>,<parm1>,<parm2>,<date_field>);Question: Can this function be used to schedule events that are longer than 7 days by specifying date in <date_field> parameter wh...
