Cannot select and copy text in Edge v131

Rain Vaine
Kilo Sage

Hello experts,

We encountered a weird behavior while using Edge v131 browser. When trying to select a text to be copied using the cursor, it is not working. As you can see there a watermark showing it can't be copied.

RainVaine_0-1731980178599.png


It is possible to copy either by using a short cut or utilizing the keyboard.
But supposedly you should be able to select and copy text via dragging for selection like in this chrome browser behavior.

RainVaine_1-1731980310233.png


Does anyone of you encounter a similar behavior in Edge v131?

Regards,
Vaine





1 ACCEPTED SOLUTION

AshishKM
Kilo Patron
Kilo Patron

Hi @Rain Vaine

Yes this is known issue after latest browser update.

Its not showing the selection but the text is copied, you can try to past on notepad.

 

Check this KB, if you have support login credentials.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1638823

 

-Thanks,

AshishKM

 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

View solution in original post

9 REPLIES 9

AshishKM
Kilo Patron
Kilo Patron

Hi @Rain Vaine

Yes this is known issue after latest browser update.

Its not showing the selection but the text is copied, you can try to past on notepad.

 

Check this KB, if you have support login credentials.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1638823

 

-Thanks,

AshishKM

 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

can you paste the KB1638823 details here... unable to view the article.

 KB1638823 details in a screenshot: 

NousheenWani_0-1732879419295.jpeg

 

SK Chand Basha
Giga Sage

Hi @Rain Vaine 

 

This is happens in some browser unable to see the highlight but it was copied actually

 

https://answers.microsoft.com/en-us/microsoftedge/forum/all/121022774-unable-to-highlightselect-text...

 

Mark it Helpful and Accept Solution!! If this helps you to understand.