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‎11-18-2024 05:44 PM
Hello experts,
We encountered a weird behavior while using Edge v131 browser. When trying to select a text to be copied using the cursor, it is not working. As you can see there a watermark showing it can't be copied.
It is possible to copy either by using a short cut or utilizing the keyboard.
But supposedly you should be able to select and copy text via dragging for selection like in this chrome browser behavior.
Does anyone of you encounter a similar behavior in Edge v131?
Regards,
Vaine
Solved! Go to Solution.
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‎11-18-2024 05:57 PM - edited ‎11-19-2024 07:30 AM
Hi @Rain Vaine,
Yes this is known issue after latest browser update.
Its not showing the selection but the text is copied, you can try to past on notepad.
Check this KB, if you have support login credentials.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1638823
-Thanks,
AshishKM
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‎11-18-2024 05:57 PM - edited ‎11-19-2024 07:30 AM
Hi @Rain Vaine,
Yes this is known issue after latest browser update.
Its not showing the selection but the text is copied, you can try to past on notepad.
Check this KB, if you have support login credentials.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1638823
-Thanks,
AshishKM
Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution
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‎11-20-2024 07:05 AM
can you paste the KB1638823 details here... unable to view the article.
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‎11-29-2024 03:18 AM - edited ‎11-29-2024 03:23 AM
KB1638823 details in a screenshot:
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‎11-18-2024 06:31 PM
Hi @Rain Vaine
This is happens in some browser unable to see the highlight but it was copied actually
Mark it Helpful and Accept Solution!! If this helps you to understand.