Cannot select "Time Zone" in Scheduled job

[MS17]

Hi all,

I have created one scheduled job to trigger notification. When I am trying to select "Time Zone", it is showing "Invalid Update" error message when creating/updating scheduled job. what could be the cause? Can anyone please suggest?

[Gunjan Kiratkar]

Hi @MS17 ,

One UI policy is applied on that table just make it active false and that field will be visible on form.

URL of UI Policy:

https://devXXX.service-now.com/now/nav/ui/classic/params/target/sys_ui_policy.do%3Fsys_id%3D43487cec...

[MS17]

Hi @Gunjan Kiratkar,

Ui Policy that you have mentioned is active in PDI and the field is available in form. but in our instance it is not available.

[Gunjan Kiratkar]

Then try to set the time from list view itself as I mentioned in previous response.