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08-03-2023 12:15 PM
I tried every which way to show sys_created_by as a column on the sys_log list. To no avail.
First, when I click on the gear for "Personalize List", I don't even see sys_created_by as an option:
Ok, let me try to force feed it on the sys_ui_list record:
Welp, even that didn't work 😞
Here's the messed up part... I can query it in a background script:
So, it's there... so why can't I get it to show on the list view??
Solved! Go to Solution.
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08-03-2023 12:25 PM
This happens because of ACL created on sp_log.sys_created_by.
There is OOB ACL to do restrict the read operation
https://<instancename>.service-now.com/sys_security_acl.do?sys_id=6aec9a655302111066c1ddeeff7b1288
This is meant to be not seen by any body including admin (admin override is false).
Try modifying it as per need
Regards,Sushant Malsure
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08-03-2023 12:25 PM
This happens because of ACL created on sp_log.sys_created_by.
There is OOB ACL to do restrict the read operation
https://<instancename>.service-now.com/sys_security_acl.do?sys_id=6aec9a655302111066c1ddeeff7b1288
This is meant to be not seen by any body including admin (admin override is false).
Try modifying it as per need
Regards,Sushant Malsure
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08-03-2023 12:28 PM
I have just tested by modifying this ACL on my PDI.
I have added admin overrides and removed nobody role from ACL, then I started seeing the field sys_created_by in XML and list view.
Regards,Sushant Malsure

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08-03-2023 12:46 PM
You, my friend, are genius. 🙂 Thank you.
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08-03-2023 12:48 PM
Glad it worked for you and I was useful.
Happy Learning!
Regards,Sushant Malsure