Capture Timestamp of the form submitted

SnowUserDev · ‎12-04-2023

Hey Community

I have 4-5 different forms on service portal which are linked to each other, each of them behaves as a different stage on the service portal.

Now the task is as soon as 1 form is submitted or the state changes or user moves from one form to another it should capture the timestamp.

I have a timestamp field created in each field.

How can I achieve this.

Thanks

Danish Bhairag2 · ‎12-05-2023

Hi @SnowUserDev ,

Assuming you are talking about Record Producers over here. You can either create a BR on each table & whenever the stage is moved from one to another it must have certain field where it gets completed or something u can add that under the BR condition for eg state is completed then it should trigger after update. This way we make sure it just runs at that time only & updates proper time in Time stamp field.

Under advance u can write below script

current.time_stamp = new GlideDateTime();
current.update();

Thanks,

Danish

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SnowUserDev · ‎12-05-2023

Hi @Danish Bhairag2 ,

Will try the above solution n let u know

SnowUserDev · ‎12-05-2023

@Danish Bhairag2

Thanks it worked