case creation page ui builder component - contact card

Firas Kh
Tera Expert

‎10-18-2023 01:04 AM

Hi experts,

i need to configure the contact card component fields that visible beside the user search in the case creation page.

this page is configured in the UIB, and the contact card component takes it's data from a data broker "Case Create - Get Employee Information",  i need to configure the fields that are visible in this components should come from the hr profile table, and the fields that are visible now are not there in the data broker script, also tried to change the layout of the data tables it did not change this component fields. do someone worked with this kind of component and data and can help, thanks.

please see the attached:

FirasKh_1-1697616126632.png

 

FirasKh_0-1697615941123.png

 

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ahefaz1
Mega Sage

‎01-10-2024 07:52 AM

Hi @Firas Kh ,

 

Not sure if you are still looking for the solution, but below is what I did.

Great article - https://www.servicenow.com/community/hrsd-articles/adding-additional-data-points-to-the-employee-inf...

 

Please mark helpful if this helped, or accept solution if it solved your query.

 

Thanks,